Prioritized Labels
Other Labels
Backlog
A item that needs to be improved on soon
OE / layers / meta-icop
Bug
A bug is a problem which impairs or prevents the functions of a product.
OE / layers / meta-icop
Change
Service Issue requesting change
OE / layers / meta-icop
Epic
Epics group together bugs, stories, and tasks to show the progress of a larger initiative
OE / layers / meta-icop
Incident
Reporting an incident from a Client of EMAC inc
OE / layers / meta-icop
New feature
Requesting new capability or software from Emac inc
OE / layers / meta-icop
Problem
Investigating and reporting the root cause of multiple incidents.
OE / layers / meta-icop
Service request
Requesting help from an internal Emac employee
OE / layers / meta-icop
Service request with approval
Requesting help that requires a Emac manager or Emac board approval.
OE / layers / meta-icop
Story
A user story is the smallest unit of work that needs to be done.
OE / layers / meta-icop
Subtask
A subtask is a piece of work that is required to complete a task.
OE / layers / meta-icop
Support
Customer Support Ticket (can link to op)
OE / layers / meta-icop
Task
A task represents work that needs to be done.
OE / layers / meta-icop
Prioritized label